Motorcycle Service Advisor

  • Job Type:Full Time
  • Category:Customer Service Agent,Motorcycle,Service Advisor,Service Writer
  • Published:02-19-2025
  • Job Location: Burlington, North Carolina, United States

Job Description

Motorcycle Service Advisor

If you believe Customer Service is a true craft -- one built on charisma, communication, and thorough product knowledge - we want to talk to you!

Benefits:

  • Paid Time Off
  • Medical, Dental, Vision
  • Life insurance and long-term disability coverage
  • Retirement program with company match

Qualifications:

  • Previous experience as a motorcycle or auto service advisor/ writer.
  • Ability to work well in a process driven environment and with a dedicated team.
  • Outstanding communication skills in both verbal and written.
  • Working knowledge of vehicle service terms, vehicle service needs, and motorcycle functions.

Job Requirements:

Responsibilities:

  • Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
  • Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.
  • Provide accurate cost and time of completion estimates for the services recommended, communicate, and get proper authorization from customers.

When you join our organization, you will enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you will experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs, as necessary. We are an Equal Opportunity Employer.