Motorcycle Service Advisor - Burlington, North Carolina, United States

  • Customer Service Agent, Motorcycle, Service Advisor, Service Writer
  • Burlington, North Carolina, United States

job description

Motorcycle Service Advisor

If you believe Customer Service is a true craft -- one built on charisma, communication, and thorough product knowledge - we want to talk to you!

Benefits:

  • Paid Time Off
  • Medical, Dental, Vision
  • Life insurance and long-term disability coverage
  • Retirement program with company match

Qualifications:

  • Previous experience as a motorcycle or auto service advisor/ writer.
  • Ability to work well in a process driven environment and with a dedicated team.
  • Outstanding communication skills in both verbal and written.
  • Working knowledge of vehicle service terms, vehicle service needs, and motorcycle functions.

job requirement

Responsibilities:

  • Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
  • Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.
  • Provide accurate cost and time of completion estimates for the services recommended, communicate, and get proper authorization from customers.

When you join our organization, you will enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you will experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs, as necessary. We are an Equal Opportunity Employer.

Motorcycle Parts Associate - Burlington, North Carolina, United States

  • Parts Counter Person, Parts Sales, Parts dept
  • Burlington, North Carolina, United States

job description

Down Home Harley Davidson seeks a full time, motivated, Parts Counter Person to enhance our service team!

Parts Advisor Duties Include but are not limited to:

  • Order, receive, and bill all parts
  • Maintain proper storage of parts
  • Assist retail customers and technicians, including answering phones
  • Assist with parts inventory management through bin counts and record keeping
  • Keep department and work area orderly, neat, and clean
  • Maintain a superior level of customer service
  • Other duties as directed by management

job requirement

HD Parts Counter Qualifications:

  • Must be a customer-oriented, self-motivated team player
  • One to two years of prior parts sales experience is required, either from a retail parts, motor/ powersports, or vehicle dealership setting.
  • Must be computer literate
  • Must be available to work a flexible schedule that will include some evenings and Saturdays

Our team members also enjoy a comprehensive benefits program including:

Medical, employee discounts on purchases, parts and service and paid-time-off.  When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.  

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

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